Thank you for choosing Grass&Grace! We are committed to delivering your purchased products in a timely and efficient manner. Please read our Shipping Policy below to understand the details of our shipping process.
Shipping Locations
We currently offer shipping within India. We do not provide international shipping at this time.
Order Processing Time
Once your order is successfully placed and payment is confirmed, our team will process it within 24 – 48 hours. Please note that processing time may vary depending on product availability, order volume, and other factors. We strive to process orders as quickly as possible.
Shipping Methods and Delivery Time
We partner with reputable shipping carriers to ensure reliable and prompt delivery of your products. The estimated delivery time will be provided during the checkout process based on your location and the shipping carrier’s service. In most cases, it is 5 – 7 business days.
Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping charges will be displayed at the checkout before you complete your purchase.
Tracking Your Order
Once your order is shipped, we will provide you with a tracking number and instructions on how to track your shipment. You can use this tracking number to monitor the progress of your delivery.
Delayed or Lost Shipments
While we strive to deliver your order within the estimated time frame, please note that unforeseen circumstances or external factors may cause delays beyond our control. In the rare event that your shipment is significantly delayed or lost, please contact our customer support team, and we will work with the shipping carrier to resolve the issue promptly.
Address Accuracy
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information. In such cases, additional shipping charges may apply for reshipment or correction of the address.
Order Modification or Cancellation
Once your order has been processed and shipped, modifications or cancellations may not be possible. Please review your order carefully before completing the purchase. If you need assistance or have any concerns regarding your order, please contact our customer support team as soon as possible.
If you have any further questions or need additional information regarding our shipping policy, don’t hesitate to contact us at sagintophotography@gmail.com. Our dedicated customer support team is here to assist you.
